The Challenge: Stock Discrepancies & Slow Dispatch
Selling across Shopify, Amazon, wholesale channels, and brick-and-mortar stores resulted in frequent stockouts and overselling errors. Inventory counts were updated manually twice a day, leading to customer order cancellations and poor seller performance ratings.
- Manual stock updates across multiple e-commerce seller portals
- Overselling popular items during peak promotional events
- Delayed order transfer from web stores to warehouse picking teams
- High customer service inquiry volume regarding stock availability
The Eiront Solution: Unified Omnichannel Sync Engine
Eiront designed a real-time API integration layer linking store channels, ERP stock databases, and warehouse fulfillment automation.
Assess & Unified Catalog
Consolidated SKU master records into a single source-of-truth database connected via REST APIs.
Automate & Instant Sync
Whenever an order is placed on any channel, stock counts across all connected channels update within 3 seconds.
Advance & Low Stock Thresholds
Automated reorder alerts notify procurement teams when safety stock levels are breached.
Key System Features & Capabilities
Real-Time API Stock Sync
Instant 2-way synchronization across Shopify, Amazon, and ERP.
Automated Reorder Alerts
Dynamic safety stock calculation triggers automatic PO drafts.
Warehouse Routing Engine
Dispatches orders automatically to nearest fulfillment center.
Channel Health Dashboard
Single pane of glass tracking sales volume and stock turns per SKU.
Measurable Business Impact
Zero Overselling
Completely eliminated overselling cancellations.
Fulfillment Speed
Same-day order dispatch increased from 64% to 98%.
Growth Support
Scaled order volume by 220% without adding admin headcount.
Eiront's inventory sync is rock solid. We handled our biggest Black Friday sale without a single stock mismatch or cancelled order.
