The Challenge: Untracked Assets & High Maintenance Costs
Managing hundreds of high-value medical devices across hospital departments relied on physical binder logs and fragmented spreadsheets. Outdated warranty records led to paying out-of-pocket for repairs that were covered under active warranties, and unmonitored maintenance schedules risked critical equipment downtime.
- Serial numbers and warranty expiration dates tracked manually
- Unplanned equipment downtime due to missed preventive maintenance windows
- Wasted capital paying out-of-pocket for covered warranty repairs
- No centralized tracking across multi-facility hospital networks
The Eiront Solution: Centralized Asset & Maintenance Engine
Eiront built an OCR-enabled asset management platform with automated warranty tracking, push alert notifications for maintenance schedules, and a unified Power Apps dashboard.
Assess & Barcode Digitization
Mobile barcode and OCR scanning automatically ingests equipment serial numbers, model data, and warranty documents directly into a live asset registry.
Automate & Alert Engine
Automated background jobs monitor warranty timelines and trigger automated service alerts 60, 30, and 15 days before expiration.
Advance & Vendor Sync
Maintenance work orders are dispatched automatically to authorized service vendors, keeping hospital teams updated in real time.
Key System Features & Capabilities
Serial Number OCR Scanning
Scan equipment tags with mobile devices to pull instant warranty status.
Automated Expiry Alerts
Proactive email and Teams alerts for upcoming warranty and service windows.
Unified Asset Registry
Central SharePoint database tracking location, maintenance history, and costs.
Vendor Work Order Tracking
Tracks vendor SLA response times and repair completion status.
Measurable Business Impact
Warranty Recovery
Recovered $85,000+ in valid warranty repairs in year one.
Zero Downtime Surprises
Preventive maintenance compliance reached 100%.
Facility Sync
Real-time asset visibility across 6 regional medical centers.
Eiront gave our biomedical engineering team complete control over asset lifecycles. We stopped missing warranty claims and significantly improved device availability for patient care.
