The Challenge: Siloed Systems & Data Discrepancies
Sales reps used Salesforce, operations managed tasks in SharePoint, and finance billed via QuickBooks. Without automatic synchronization, updates in one system were not reflected in others, causing billing errors and inaccurate sales forecasting.
- Siloed customer databases resulting in conflicting contact and contract records
- Manual re-keying of closed deals from CRM into operational project tools
- Lags in financial reporting due to out-of-sync invoice records
- High risk of human error during weekly manual CSV data imports
The Eiront Solution: Robust Event-Driven API Sync Bus
Eiront built an event-driven integration layer using custom REST API webhooks, automated error-retries, and real-time monitoring.
Assess & Schema Mapping
Standardized data schemas across CRM, ERP, and SQL databases to establish a single source of truth.
Automate & Webhook Dispatch
Trigger events (e.g., Deal Closed-Won) instantly broadcast updates to backend systems.
Advance & Health Monitor
Automated retry handlers and alert dashboards guarantee 99.99% sync reliability.
Key System Features & Capabilities
Bidirectional Webhook Sync
Instant 2-way data propagation across cloud and on-premise systems.
Automated Error Handling
Auto-retries failed payload deliveries and alerts admins to data conflicts.
Unified Master Data Store
Consolidates customer, invoice, and product records into a clean schema.
API Performance Dashboard
Real-time tracking of throughput, sync latency, and system uptime.
Measurable Business Impact
Zero Data Mismatch
Achieved 100% data consistency across CRM, ERP, and Finance.
Time Saved
Eliminated 25+ hours per week of manual CSV data imports.
Operational Velocity
Projects launch instantly upon deal closure with zero delay.
Eiront connected systems that we thought would never talk to each other. Our sales, ops, and finance teams now work off the exact same live numbers.
